General terms for hiring aluminium trackway from 2J Trakway
Last updated: 11 November 2026
These terms apply when you enquire about, or hire, temporary aluminium trackway from 2J Trakway for events in Sydney and greater New South Wales. Please read them before you book. If anything is unclear, contact us and we will walk you through it.
A written quote, email confirmation or other agreement between us may add detail for a particular job (for example dates, the quantity of panels, or the delivery address). Where that written agreement is more specific than these general terms, the written agreement applies to that job.
A quote is an offer based on the information you give us — such as the event date, location, surface type and the length of trackway you think you need. It is not a confirmed booking until we have agreed the hire with you in writing (including by email).
Availability depends on the dates you need and the equipment we have free. We will tell you as soon as we can if we cannot meet a request.
Please make sure the details you send us are accurate. If the site, dates or scope change, the quote may need to change too.
We deliver the trackway to the event site and collect it as agreed. You are responsible for making sure we can reach the site safely at the agreed times, and for telling us about access limits, soft ground or other conditions that could affect delivery or installation.
Unless we have agreed something different in writing, our work is arranged during our usual hours: Monday–Friday, 8am–5pm.
During the hire you agree to:
The trackway and any related equipment remain the property of 2J Trakway. You have a right to use them for the agreed hire period only. You must not sell, lend or sub-hire the equipment to someone else without our written agreement.
We take care when we deliver and collect our equipment. You are responsible for looking after it while it is on hire and for telling us if something goes wrong.
If equipment is damaged, lost or returned in an unsuitable condition, or if a delivery is delayed because the site was not ready or accessible, we may need to discuss a fair way to cover the extra cost or time. We will not apply a hidden fee or a set penalty. Anything payable in that situation will be worked out with you in light of what actually happened.
We are not responsible for delays or loss caused by events outside our reasonable control (for example severe weather or road closures), but we will tell you as soon as we can and work with you on a practical next step.
If you need to change or cancel a booking, please contact us as soon as you can. We will discuss the options with you. These general terms do not set a cancellation fee or a fixed penalty. Any cost arising from a late change will be agreed with you and will reflect the work or expense already reasonably incurred.
We will provide our services with reasonable care and skill. Nothing in these terms is intended to exclude or limit any right or guarantee you have under the Australian Consumer Law that cannot be excluded or limited.
Apart from those non-excludable rights, we are not liable for loss of profit, loss of opportunity, or other indirect or consequential loss, and our responsibility is limited to the hire we have agreed with you or to supplying the services again, as the law allows.
You are responsible for the safety of your event site, your staff, contractors and visitors, and for any required permits or venue approvals.
We handle personal information as described in our Privacy Policy.
These terms are governed by the laws of New South Wales, Australia. If a dispute cannot be resolved by talking to each other, the courts of New South Wales have jurisdiction.
Questions about these terms, or about a hire, can be sent to steve@2jtrakway.com, or call 0408 215 345, Monday–Friday, 8am–5pm. You can also use our contact form.